Overview:
About You
The Advisor role is one of fourspecialists responsible for administering the Higher Education Support Act (HESA) and VET Student Loan programs and ensuring compliance with associated obligations. They focus on, government compliance and reporting, and Commonwealth Assistance schemes. Activities involve using RMIT's student management system and Government systems to identify and correct student record issues and ensure effective processes throughout the year.To be successful in this position, you’ll have:
Demonstrated ability to contribute to the continuous improvement of systems and processes in a service-oriented environment; including the ability to advise management of the potential for policy and process improvements; use a range of information and communication technologies effectively including: Microsoft Office software packages, web & email software, database use and management.
Highly developed interpersonal skills, written and verbal communication skills, including ability to tailor communication styles to diverse audiences. Proven ability to analyse and present complex data to different audiences and stakeholders.
Demonstrated ability to build and maintain effective and productive relationships with a wide range of groups is essential, both internal and external to the University, including a demonstrated ability to respond appropriately to sensitive information and situations.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Office of the Vice-Chancellor
The Office of the Vice-Chancellor delivers executive and advisory support to the Vice-Chancellor while engaging with a diverse array of stakeholders. This includes facilitating the Vice-Chancellor's interactions with the university community and external partners, overseeing executive administration, managing communications, coordinating events, and providing additional support services. Facilitating and advising on the 'rhythm of the business' to enhance the flow of ideas and actions throughout the university, including providing guidance and secretariat support for the Vice-Chancellor's Executive.
The University Secretariat and Academic Registrar's Group (USARG) is responsible for a range of governance, compliance, regulatory, and student lifecycle activities from enrolment though to graduation. The USARG operating environment is highly complex in view of more than 99,000 student enrolments across the University in both vocational and higher education programs at campuses in Melbourne, Europe and Vietnam, as well as at several offshore locations in conjunction with educational and industry partners.
RMIT has one of the highest numbers of international student enrolments within Australian universities; consequently, compliance requirements are significant with State and Federal legislation imposing numerous and frequently revised regulatory obligations.
The USARG has a staff establishment of around 145 EFT across Australia and Vietnam, and an operating budget in excess of $20 million.
Core University services provided by the USARG include: Academic Governance and Systems: government reporting, systems operations, academic and admissions governance; invigilated assessment (accreditation compliance); Enrolment and Student Records: student financials governance, student records, enrolment compliance and records, student visa and identity compliance, and global student records; Completions and Graduations: program completions and graduation ceremonies; University Secretariat: Council Committees and controlled entities; Education Regulation, Compliance and Assurance: regulatory compliance and assurance; Office of the University Secretary and Academic Registrar: complex and high risk student matters, external review and stakeholder requests, privacy and freedom of information, compliance, central policy, and contract services.
Please submit your CV and covering letteraddressingyour suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Tina Zarkos – Senior Coordinator, HESACompliance via email at tina.zarkos@rmit.edu.au
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.
Applications Close:
29 Oct 2025 11.59 pm
RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
