Aboriginal Client & Community Support Officer
Aboriginal Services Unit
Location – Mount Druitt
Employment type – Temporary - 6 month (possibility of ongoing)
Salary – Clerk Grade ¾ - $84,659 pa - $92,701 pa
(plus employer’s contribution to superannuation and annual leave loading)
This is an Aboriginal Identified role. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Work for mob. Stand with community. Make a real difference.
This role is about walking alongside Aboriginal people and communities with respect, care and cultural strength.
We’re looking for an Aboriginal person who understands community, values relationships, and wants to support mob when they’re navigating the court system. You don’t need to be an expert in courts — what matters most is your cultural knowledge, your connection to community, and your ability to support people in a calm, respectful and practical way.
If you care about helping people, building trust, and strengthening outcomes for Aboriginal families, this role offers meaningful work every day.
Your role
As an Aboriginal Client & Community Support Officer, you’ll provide culturally safe support to Aboriginal clients and communities engaging with the court.
You’ll be a trusted presence — someone people can talk to, ask questions of, and feel comfortable with. You’ll also support Aboriginal-focused projects and community activities that aim to improve access, understanding, and outcomes for mob.
What you’ll do
In this role, you will:
- Support Aboriginal clients and community members with culturally safe, respectful customer service
- Help people understand processes and feel supported when attending court
- Support Aboriginal-led projects, programs and community initiatives
- Build and maintain strong, respectful relationships with Aboriginal communities, service providers and other stakeholders
- Communicate and work collaboratively with internal and external partners to support positive outcomes for clients and community
- Assist with reports, records, data and project coordination
- Promote services and programs in a way that is culturally appropriate and community-focused
- Work as part of a supportive Aboriginal Services team that values culture, connection and respect
What we’re looking for
This role would suit you if you:
- Are an Aboriginal and/or Torres Strait Islander person with strong community connections
- Have a genuine commitment to supporting mob and strengthening community outcomes
- Are comfortable working with people from different backgrounds and life experiences
- Have strong customer service skills and a respectful, caring approach
- Communicate clearly and confidently, both face-to-face and in writing
- Are organised, reliable and able to manage information accurately
- Enjoy working as part of a team and supporting others
- A current driver’s licence is required, and some travel may be involved.
Download the role description.
Identified role information
This is an Aboriginal Identified position, which means being Aboriginal and/or Torres Strait Islander is a genuine requirement of the role under Section 14(d) of the Anti-Discrimination Act 1977.
There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:
Confirmation of Aboriginality form
or
Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:
- is of Aboriginal and/or Torres Strait Islander descent, and
- identifies as an Aboriginal and/or Torres Strait Islander person, and
- is accepted as a such by the Aboriginal and/or Torres Strait Islander communit
Why work with us?
- Work that supports and strengthens Aboriginal communities
- A culturally respectful and supportive workplace
- Training, development and career pathways
- Flexible work arrangements where possible
- Health and wellbeing programs
The opportunity to make a difference that truly matters
Are you ready to join us?
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
Click apply and submit:
- A cover letter (maximum 2 pages) outlining how you meet the requirements of the role
- An up-to-date résumé (maximum 5 pages).
For more information and advice on applying for roles at DCJ, visit:
Careers for Aboriginal people
https://www.dcj.nsw.gov.au/about-us/careers-at-dcj/pathways/careers-for-aboriginal-people.html
Applications close Sunday15/02/2026 at 11:59pm AEST.
Need more information?
Role enquiries:
Tania Rockley on 0407395270 or at tania.rockley@dcj.nsw.gov.au
Recruitment adjustments or application support:
Nastassja Le Claire | nastassja.leclaire@dcj.nsw.gov.au | 0460 961 902
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
DCJ is committed to building a diverse and inclusive workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, culturally and linguistically diverse communities, women, carers, and LGBTIQ+ people. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
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The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
