TheTransformation Lead, Clinical Service Improvement, locally known as, Senior Manager, Clinical Service Improvement plays a pivotal role in shaping the future of the UQ Veterinary Teaching Hospital. Reporting to the Faculty Executive Manager, Faculty of Science, this roleis responsible forcoordinating and delivering the implementation of recommendations arising from a recent external review of the Hospital. Working in a complex, high‑impact clinical and teaching environment, you will partner closely with senior leaders and diverse stakeholders to drive sustainable operational and clinical improvements across the Hospital’s services.
This is a highly visible and influential role, suited to a collaborative and inquisitive leader who thrives in change environments. You will bring together people, data and insight to improve efficiency, enhance client and student experience, and strengthen the integration between clinical service delivery and UQ’s academic mission. In line with UQ’s employer brand, this role offers the opportunity to create meaningful change together, within apurpose‑driven, inclusive and ambitious community.
You will bring substantialleadershipexperience in clinical services or related health industries. Your background includesdemonstratedexperience in clinical operationsandservice delivery or complex service environments where quality, safety and sustainability are paramount.Experience in veterinary operations isadvantageous.
You are confident communicator with proven ability to lead or coordinate complex projects, service redesigninitiativesand organisational change. Strong analytical andproblem‑solvingskills enable you to interpret operational and clinical data and translate insights into clear plans,reportsand recommendations. You are highly organised, comfortable producinghigh‑qualitydocumentation such as implementation plans,SOPsand guidance materials, and known for your ability to influence and collaborate across clinical,academicand professional teams.
As part of the UQ community,you’llhave the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range ofbenefits and rewardsare available, such as:
Health and wellness discounts: fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Ifyou’dlike to have a confidential discussion, please contactHelen Weir, Faculty Executive Manager, Faculty of Science viasciencefem@uq.edu.au.When you apply, please ensure you upload aresumeandcover lettersummarising how your background aligns to the ‘About You’ section.
Pre‑employmentchecks mayinclude:verification of the right to work in Australia, qualifications, criminal history checks. This may also include checks relating togender‑basedviolence matters or other integrity and conduct requirements.
You mustmaintainunrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We’rededicated to equity, diversity, and inclusion. We recognise that career pathways and opportunitiesdiffer, andencourage applications from candidates who may not meet everycriteriabut candemonstratetheir potentialrelativeto opportunity.We’realso happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.
Applications close: Wednesday 20 Mayat 11.00pm AEST (R‑63993).
