Overview:
Full-time, 12 month Fixed Term position
Salary $116,551 - $131,257 + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus, and hybrid ways of working
About You
As a Payment Assurance Coordinator, you’ll be the person who spots what others miss. Working within a specialist compliance project team, you’ll dive into detective reports, proactively pick up exceptions and trends in payroll data, and partner with colleges and managers to ensure compliance requirements are met. Rather than deeply technical payroll processing, this role is about strong problem solving, confident data handling, and building trusted relationships across the university to get to the heart of matters quickly and clearly.
This role is perfect for someone who likes blending analysis with relationship building. You’ll work across all areas of the university, helping to protect staff entitlements, improve processes, and build consistency in how payments are made. If you enjoy solving problems, collaborating with different teams, and closing the loop on issues that matter, you’ll find this role incredibly rewarding, and you’ll be joining a respected team doing meaningful work in a supportive, project based environment.
To be successful in this position, you’ll have:
Demonstrated project coordinator or human resource/payroll operations experience with significant involvement in payroll and time & attendance activities in a dynamic large-scale organisation.
Exhibit advanced investigative and analytical skills with an emphasis on root cause analysis
Strong interpersonal communication, presentation skills and influence skills, and the capacity to work effectively with internal and external groups and individuals.
Experience coordinating multiple streams of work concurrently, balancing priorities and delivering to deadlines. Ability to affect change and influence business stakeholders to change behaviours and build rapport with university stakeholders to influence best practice
Demonstrated ability to apply discretion, sensitivity and professionalism, and maintain strict confidentiality.
Experience in driving service excellence and continuous improvement in payroll and key business processes and systems.
Knowledge of Workday is desirable.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The People & Culture (P&C) Portfolio is comprised of a team of strategic HR professionals who provide outstanding, client focused, proactive and effective solutions and services for all RMIT employees. Our success is achieved by understanding our business and operating as a business partner to our clients. We deliver responsive, innovative and practical solutions and services that allow the University to enter the Future of Work.
The P&C portfolio operate in a manner that supports the RMIT values and achievement of the RMIT Strategy. By providing tailored, quality human resources services and products and ensuring a high level of expert support and advice, the P&C team will enhance College/Portfolio and Groups ability to meet their business objectives. This in turn will allow the University workforce to better support the current and future student population at the University.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Senior Talent Acquisition Advisor, Guy, via email guy.toogood@rmit.edu.au.
Position Description - Payment Assurance Coordinator
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.
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Applications Close:
11 Feb 2026 11.59 pm
RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.